Terms and Conditions.
The following terms and conditions govern the Baby Bean Sleep solutions Website and products. Your use of the site, purchase of any packages and the use of any social media associated with the website constitutes your agreement with the terms.
At Baby Bean Sleep Solutions I follow the AAP guidelines for safe sleep practices and as such make recommendations such as not co sleeping – I recommend infants and children have their own safe sleep space. As a client you must notify me of any unsafe practices and you recognize that Baby Bean Sleep Solutions is not liable for your baby’s safety. This is solely up to the parent / carer.
Baby Bean Sleep Solutions may notice red flags that may then be recommended to be followed up by a GP or medical practitioner. Baby Bean Sleep Solutions is not a medical professional and as such cannot diagnose or make medical recommendations – I may however suggest getting medical advice, but am not to be held responsible for not recognizing any medical issues.
Some medical conditions may prevent a baby from being sleep trained effectively – parents and carers must disclose medical conditions to Baby Bean Sleep Solutions prior to commencing working together. There are some medical conditions which are exempt from refunds, such as (but not limited to) ADHD, iron deficiency, unmedicated reflux, and allergies or intolerances.
Baby Bean Sleep Solutions may put support on hold at any time, whilst a medical condition is diagnosed or treated.
Newborn sleep plans are about hands on settling and creating good sleep habits, not about sleep training. If weight gain is not sufficient Baby Bean Sleep Solutions can decline working with you.
The information given to Baby Bean Sleep Solutions about your baby will be used in your babies’ plan, and if they are used in the website or any other media they will be done so with no identifying information.
Sleep plans are tailored to the individual based on their needs and the information provided and therefore are not suitable for other babies/children. They are not to be applied to any third party. If they are shared with others, the sharer is liable for the cost of the program shared.
Any changes you make to your babies sleeping or feeding are your decision – Baby Bean Sleep Solutions makes suggestions only, and you as a parent or carer are responsible for implementing them or not.
The information on this website and its blogs and associated social media is used to promote understanding of infant and child sleep. It is done so in good faith for educational purposes only. It is not used to substitute professional medical advice, diagnosis or treatment. Seek advice from a physician or other qualified healthcare professional with any issues you may have regarding a medical condition or treatment before undertaking any of Baby Bean Sleep Solutions advice or plans. Do not disregard the advice of a medical professional or delay seeking it because of something you have seen on this site or its associated social media.
Refunds and Cancellations:
Parents and carers must follow the guidance given in the plan for 2 weeks before becoming eligible for a refund. Not following guidance and support will not constitute a refund.
Refunds are issued for negligence or failure, not for change of mind, strategy, failure to be consistent, failure to follow the plan, or logistical inability to follow it. Refunds must be requested within 2 days of support ending.
Any additional support offered by Baby Bean Sleep Solutions after your initial plan will be charged for and acceptance of this support will waive a right to refund.
Two weeks of sleep training must not be broken up by illness or travel.
Cancellations less than 48 hours prior to the scheduled time of communication will be refunded 50% of the fee. Prior to 48 hours will only incur a 10% fee for electronic payment feed, processing time and consultant time.
Baby Bean Sleep Solutions will enable improvements in sleep when working one on one and when plans are followed consistently. Baby Bean Sleep Solutions cannot guarantee results after support has ended. Parents and carers need to consistently implement strategies for success to continue.
Gentle sleep training does not guarantee no crying. This is different for different babies based on their temperament and settling method used.
Baby Bean Sleep Solutions supports all parenting styles, but will inform you if a settling style may not suit your baby and suggest a different method. A change in method is not a failure or a refund guarantee.
Baby Bean Sleep Solutions will always try and meet your requests for routine, but we must find a balance between what parents / carers want and what a baby needs based on their personality, age, stage and temperament.
Baby Bean Sleep Solutions provides links to other websites for information and education. We have no control over their content and a link does not imply a recommendation or endorsement of their practices. These sites may also have different terms and conditions to those outlined here.
Packages are outlined in the ‘packages’ section of this website.
Follow up calls or emails will be booked or communicated at the end of the previous email or call.
Sleep logs will be checked and either written on via email or discussed over the phone – not both.
Communication from parents and carers needs to be clear and detailed so that the best service can be provided. Baby Bean Sleep Solutions will not be held responsible or liable for any information that was not previously disclosed by the client.
Baby Bean Sleep Solutions does not provide text support and text messages will be responded to in the next call or email.
All purchased packages must be booked within 6 months of the purchase date. Failure to do so will result in a 50% refund and no consultation.
Prices of packages and services are subject to change without notice. Baby Bean Sleep Solutions are not liable to the client or third party for any price change, suspension or termination of services.
Baby Bean Sleep Solutions Intellectual Property:
Use of this website does not grant you any intellectual property rights therof. Linking content from the site and associated social media is permitted where correct attribution to Baby Bean Sleep Solutions is made. However, the reproduction, storage, retransmission of the contents of the site, associated social media, any plans gained from it, and emails is prohibited without written consent from Baby Bean Sleep Solutions.
By displaying any content from this website or associated social media or sleep plans, you are allowing Baby Bean Sleep Solutions to use these in any way. Baby Bean Sleep Solutions may remove content from any user at its discretion.
Use of the website and it’s associated media and packages / services is at your own risk. The materials, information, products and services offered on or through the site and any third-party sites are provided “as is’ and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Baby Bean Sleep Solutions disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Baby Bean Sleep Solutions does not warrant that the site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of the site or the servers that make services available, are free of viruses or other harmful components. You assume the entire cost of all necessary maintenance, repair or correction. Baby Bean Sleep Solutions does not warrant or make any representations regarding the use or the results of the use of the site or materials on the site or on third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. Baby Bean Sleep Solutions assumes no liability for the content of the site or our assessments, does not represent or warrant that use of the content will not infringe rights of third parties and has no responsibility or liability of actions of third parties or for content provided by others. In no event shall Baby Bean Sleep Solutions, be liable for any indirect, consequential, special, incidental or punitive damages, even if advised of the possibility of such damages, or for any amount of direct damages in excess of $100.
You agree to indemnify, defend, and hold harmless Bean Sleep Solutions from any and all claims, including but not limited to attorneys fees, third party claims, costs and expenses, arising from or related to 1) content or information you provide; 2) Baby Bean Sleep Solutions’ use of information you provide; 3) illegal use of the website and/or its services and 4) your breach of this Agreement.
This Agreement constitutes the entire agreement between Baby Bean Sleep Solutions and you with respect to the subject matter contained herein and supersedes all previous and contemporaneous agreements, proposals and communications, written or oral. This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom without giving effect to any of its conflicts of law provisions. If any provision of this Agreement shall be held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. Any failure of Baby Bean Sleep Solutions to enforce or exercise any provision of this Agreement shall not constitute a waiver of that right or provision. In the event of termination of this Agreement for any reason, the provisions entitled User Generated Content, Disclaimers And Limitation Of Liability, Indemnification, and other provisions for which survival is equitable or appropriate, shall survive.
All information gathered from you is done so voluntarily, such as your name, phone number, billing information and email. We will not sell or rent this information to a third party. The information will be used to respond to you for the purposes of baby and child sleep support. It may also be shared (anonymously) with other consultants to gather advice. We may also use your email address to contact you about further Baby Bean Sleep Solutions products and services. Phone calls will not be recorded unless a client becomes abusive.
At any time, you may contact Baby Bean Sleep Solutions via email to see what data we hold, correct any data, delete any data or express concerns about any data held. You can also opt out of any future correspondence.
Data submitted to Baby Bean Sleep Solutions through ‘Google’ in the format of ‘forms’ may be intercepted or hacked through electronic means out of Baby Bean Sleep Solutions control. All reasonable means are taken to ensure security of this data. Google has their own terms and conditions. Information stored offline will be done so in a secure manner and will only be given to those who need it for the purposes of Baby Bean Sleep Solutions baby and child sleep support.
Data submitted through the website can be intercepted through electronic means out of Baby Bean Sleep Solutions control. Payments are processed securely through Stripe or Paypal. Their websites explain their terms and conditions.
7th July 2023.